In speaking with a colleague today, I learned that one of his clients does not have a T&E preferred supplier program in place for airlines, hotels or ground transportation. In fact, this company spends millions on travel and allows their travelers to buy tickets from any place of their choosing. They have no travel policies. Their employees look up the typical trip cost estimates in their travel database and use it as a guideline when booking trips. With the estimated trip costs in hand, they are free to book their travel any way that they choose. When they return, if their trip was less than the estimated cost, they may bank the additional "credit" for their next trip.
What do you think? Is this a new trend for generations that don't want to follow our policies? What are the implications? How many companies are moving toward "less controls?" Of course, I have many opinions but am curious to hear YOUR perspective.
Debi Scholar, GLP, CMM, CMP, CTE, CTT
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Debi has the following designations:
· Wharton Aresty Executive Education/National Business Travel Association (NBTA) Global Leadership Professional (GLP)
· Meeting Professionals International Certificate in Meetings Management (CMM)
· Convention Industry Council Certified Meeting Professional (CMP)
· NBTA Corporate Travel Expert (CTE)
· Six Sigma Green Belt
· Chauncey Certified Technical Trainer (CTT)
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Very interesting - I have seen more of the reverse with my clients, mandating approvals prior to purchase, or better still mandating that they go thru their travel or meeting planning department within the company in order to book travel, airline, hotel, meetings, etc. Would personally suggest to this company that they have more controls in place in order to protect their employees and know where they are should any emergency situation occur.
Posted by: Melissa | September 29, 2009 at 09:59 AM
This is contrary to what I have been experiencing with my discussions. I believe that companies are going to more control and utilizing people within their organizations to control expenses.
Posted by: Alex Kutin | September 29, 2009 at 09:38 PM
Also, sounds like they need a review of their travel policies with controls to enforce.
Posted by: Alex Kutin | September 29, 2009 at 09:41 PM
I dont think its the norm for sure, but that doesnt mean they dont need help. I suggest you refer them to a Travel Consultant who could conduct a review and present a summary of where they could be and what they could saving. I recommend.......let me think........ ME
Posted by: Dennis Bailey | September 30, 2009 at 05:00 AM