From the C10 T&E procurement model*, Compliance and Consequences are two steps that drive savings. Proactive policy compliance can eliminate expenses before they occur. When leaders drive messaging through employee education, policies are more often followed. Online booking tools and travel management companies can assist companies by setting up automated business rules and agent-assisted systems.
Data intelligence, through metrics, provides reactive policy monitoring such as highlighting the employees who failed to use the online booking tool, spent more than what is deemed "normal" in restaurant expenses, or ignored the lowest airfare.
Consequences for non-compliance may include warnings, non-payment of expenses, or termination. Companies that centralize T&E commodities, use strategic sourcing and include CFO oversight will recognize sustainable cost reduction.
Published June 1 by John Hyatt of CFO Magazine, please read an excellent article on T&E cost reduction opportunities: http://www.cfo.com/article.cfm/13692344/c_13720245
*For more information on the C10 T&E procurement model, please contact me.
Debi Scholar, CMM, CMP, CTE, CTT
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